Free sample

5 Google review replies for UK trades

Plain UK English. Ready to paste. No ranking promises. If the tone fits, the full pack has 50 replies across praise, mixed, angry, no-shows and price complaints.

Get all 50 for £29 Plumber-specific samples Electrician-specific samples Builder-specific samples Landscaper-specific samples Roofer-specific samples For plumbers, electricians & more See all products

Paste these as-is (then tweak the name)

Replace [Name] with the customer’s first name. Keep it human. Never invent work you did not do.

1. Strong five-star praise

Thanks [Name], really glad the job went smoothly. Appreciate you taking the time to leave a review. If you need us again, just shout.

2. Praise with a small delay

Thanks [Name]. Sorry again for the wait on the day. Pleased we got it sorted properly for you, and thanks for the kind words.

3. Mixed / three-star

Thanks for the honest feedback, [Name]. Sorry the [issue] wasn’t up to scratch. We’ve noted it and we’ll tighten that up on future jobs. Happy to chat if you want anything followed up.

4. Angry / one-star (no admission of fault you dispute)

Sorry you had a bad experience, [Name]. That’s not the standard we aim for. Please email us on [your email] with the job details and we’ll look into it straight away.

5. No-show / missed appointment complaint

Sorry we missed you, [Name]. That’s on us. Please reply here or email [your email] and we’ll get a new slot booked as soon as we can.

Want the other 45?

The full 50 Google Review Replies for UK Trades pack (£29) covers praise, mixed feedback, angry reviews, no-shows, price complaints, plus a one-page note on what never to admit in writing.

Buy the Reply Pack on Gumroad

Templates only. Not legal advice. Follow Google’s review policies: no fake reviews, no paid incentives, no review gating.

Questions before you buy

Plain answers about the sample and full pack.

What is included in the full Reply Pack?

The full pack contains 50 ready-to-paste Google review replies for UK trades, covering praise, mixed feedback, angry reviews, no-shows and price complaints, plus a one-page note on what not to admit in writing.

Can I adapt the replies to my business?

Yes. Replace the placeholders and adapt each reply to the real customer, job and circumstances. Never invent work or facts.

Will the Reply Pack guarantee more rankings, leads or income?

No. The templates do not guarantee rankings, leads, reviews or income. Results depend on your trade, market and how you use them.

How do I receive the Reply Pack?

Checkout is handled on Gumroad. The pack is an instant PDF download, paid once with no subscription.