Will these replies get me more Google leads?

No. Templates do not guarantee rankings, leads, reviews or income. They help you reply calmly and professionally.

Can I adapt the samples?

Yes. Replace placeholders with the real customer name, job and email. Never invent work you did not do.

How do I get the full pack?

Checkout is on Gumroad. The pack is an instant PDF download, paid once with no subscription.

Free sample · builders & renovators

5 Google review replies for UK builders

Extensions, snagging, delays and price moans. Plain UK English. Ready to paste. No ranking or income promises. If the tone fits, the full pack has 50 replies.

Get all 50 for £29 General trade samples All UK trades page

Paste these, then fill the brackets

Replace [Name], [job] and [your email] with real details. Keep it human. Never invent work you did not do.

1. Strong five-star after an extension / renovation finish

Thanks [Name], really glad the [extension / kitchen / loft] came together well. Appreciate you taking the time to leave a review. If anything else crops up on snagging, just shout.

2. Praise after tidy site work

Thanks [Name]. Glad we kept the site tidy and got the [job] finished to the standard you wanted. Appreciate the kind words, and thanks for recommending us.

3. Mixed review after a delay

Thanks for the honest feedback, [Name]. Sorry the [materials / weather / programme] delay was longer than you expected. We have noted it and we will tighten that up. Happy to chat if you want anything followed up on the [job].

4. Angry / price or variation complaint

Sorry you had a bad experience, [Name]. That is not the standard we aim for. Please email us on [your email] with the job details and the quote or variation you are referring to and we will look into it straight away.

5. No-show / missed appointment

Sorry we missed you, [Name]. That is on us. Please reply here or email [your email] and we will get a new slot booked as soon as we can for the [job].

Want the other 45?

The full 50 Google Review Replies for UK Trades pack (£29) covers praise, mixed feedback, angry reviews, no-shows, price complaints, plus a one-page note on what never to admit in writing.

Buy the Reply Pack on Gumroad

Templates only. Not legal advice. Follow Google's review policies: no fake reviews, no paid incentives, no review gating.

Questions before you buy

Are these replies only for builders?

This free sample is written in a builder and renovator voice. The full pack covers UK trades in general, so you can swap the job detail for other trades too.

Will this get me more Google leads?

No. We do not promise rankings, leads, reviews or income. Calmer replies help you look professional. Results still depend on your trade, area and follow-through.

Can I adapt these samples?

Yes. Replace the placeholders and adapt each reply to the real customer and job. Never invent work or facts.

How do I receive the full pack?

Checkout is on Gumroad. Instant PDF download, paid once, no subscription.